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Testimonials

Ramona,
You are so terrific!  Joyce thought you showed great knowledge and high quality integrity with your evaluation of her current insurance products. Thank you for being so consistent and solid and for making me look good with this referral.
In gratitude!
–Sharron – Caldwell Banker


Hi Ramona,

Thank you so much for the very comprehensive quotes!  It’s easy to follow and understand (and compare), which seems so rare when it comes to insurance:)  The proposed benefits look great and very comprehensive – we would like to move forward with the package.  Seems like a great value for the coverage (especially compared to our embarrassingly inadequate Esurance coverage!).  I think we both have a good understanding of the benefits you’re proposing so we don’t have any questions about the plans right now, though it may be nice to walk through the benefits at some point so that I better understand which benefits pertain to specific situations.
Many thanks,
–Natalie – Homeowner


Yes you have gone beyond the call of duty!!
–Gia Vennes, spouse of Robert Vennes owner of Venco Management


Thank you so much for your Open Enrollment presentation yesterday and for staying around to take specific questions from our staff.

I got a number of comments from our staff who said that they really enjoyed your presentation and learned a great deal about their healthcare options.

We really do appreciate all your hard work on our behalf and the wonderful service you provide!
–Padmini Srinivasan, Point Blue


I am so grateful for all the info that you impart!  That’s one of the main reasons we switched to you guys at all!!!!!  And PS…you may not believe it, but I do not lay in bed at night trying to come up with questions that “stump the health insurance broker”!
–Fran Roberts, Consortium for Children


We have been with Farallone Insurance for years and they have provided good rates for our commercial and residential properties. In addition, they have given us excellent service such as being able to reach an agent, in my case Luanne, and get an immediate answer. I consider that this company offers the missing element of customer service often lacking today.
–Frank Schwab- Accountant


 

The agents at Farallone Pacific are responsive, friendly and attentive. FP truly understands the needs of non-profit organizations, and are most conscientious in looking out for our interests every time our insurance comes up for renewal. Claims are also handled quickly and efficiently. We have been working with Farallone Pacific since 2004, and we know we are in good hands – thank you!
Sarah – Executive Director for a Non-Profit


“Two years ago, Ramona and her team did a thorough and comprehensive review of our total insurance property and casualty needs, from home insurance for two homes, to earthquake, supplemental liability and automobile coverage.  She prepared a package which increased coverages where we had gaps, placed us with a strong carrier, and saved us a considerable sum.  Additionally, she recommended we stay with existing coverage where it was a better deal for us, even though it meant no compensation for her.  And, our renewals have been reasonable.

“Ramona and her team have been responsive to servicing our account with rapid turnaround on the administrative tasks that come up — like a lender needed proof of coverage. 
Ramona herself is lightening quick responding to email, at all hours and days of the week.”
–Chris O – Homeowner


Farallone Pacific is a valued partner in assisting our organization manage its insurance needs. Their engaging and thorough evaluation of our systems and programs, staff and management trainings, and detailed analysis of our costs, coverage, and claims review is unparalleled and so appreciated.
–Al Gilbert COO /Family Service Agency of San Francisco


I met Ramona thru our children’s school.  A few years later I started shopping around to make sure my home and auto insurance was meeting our family’s needs.  We met with Ramona and she went thru what we had and came up with a better insurance package with more coverage and for LESS.  I went back to our carrier and they could not match it.  We had been with that company for 18 years without a single claim.  Several other family members had the same carrier and same agent.  The carrier did not even seem interested in retaining my business.

Its been over 10 years since we have been doing business with Ramona and Farallone.  They have outstanding service and I would recommend them to everyone.  Being in the real estate industry, I also recommend them to clients who ask me for insurance referrals.
–Sandra – Real Estate agent/Homeowner


Farallone Pacific and Dan Costello have consistently provided highly customized, informative, cost-effective and caring guidance through the entire process of finding and maintaining the right insurance package for the needs of our non-profit. Dan is attentive, responsive and always strives to give us the best coverage for the lowest price.  Our mission to help the hungry and homeless is a demanding one; we appreciate knowing that Dan is always behind the scenes, calmly ensuring that we are covered with the right policy to help us achieve our mission for many years to come.
–Christine Paquette, Executive Director – St. Vincent de Paul Society of Marin County


Coming from out of state and being long overdue for an insurance check-up, we were referred to Ramona by our real estate agent. She is a consummate professional. After investigating coverage from various insurers, she identified the most cost-effective package that fit our needs and clearly documented how our new coverage compared to the old. She handled the paperwork swiftly and seamlessly, and patiently answered all our questions. Without her help, we’d likely have gone on being perilously underinsured. She has given us peace of mind and will be handling all our insurance needs going forward.
–Amy B – Homeowner


Farallone Pacific is a highly valued partner in our company’s growth and risk minimization strategy. Dan Costello and team provide our firm with world-class service and work proactively to identify risk and cost mitigation opportunities. Our partnership with Farrallone Pacific has provided me with great peace of mind and allowed us to focus on the students and communities that we support.
–John Z – Director of Finance for a Non-Profit


Our team at Farallone has remained unchanged for many, many years.  This consistency has allowed for them to really get to know our community.  This deep understanding, and sensitivity to the nuances of our business, has translated into them proactively identifying possible risks and recommending mitigations … before problems arise.

Often it can be embarrassing to admit when you don’t truly understand something.  I always felt that way relative to Workers Compensation insurance.  It was frustrating, because this insurance can be very costly.  When I quietly admitted this to our team at Farallone, Mary Hobbs, a Workers Compensation Specialist, graciously drove down and spent time educating me.  She even left behind a wonderful manual for me to reference.
–Susan Raffo, CFO, Sacred Heart Schools


Dan Buick handles our real estate property insurance needs.  Not only has he increased the coverage, he has improved on the insurance cost for our properties. He has access to some unique insurance programs for both property and earthquake coverages that offer the protection we need.  Dan is fast, efficient and friendly; I recommend his service to all.
–Karen B – Pointblue


I have been in the insurance and insurance brokering business for the last 37 years specializing in high tech and life science cargo insurance.  Farrallone handles my homeowners package that includes auto as well as my E&O for my current consulting business. Farrallone had done an excellent job placing the best insurance coverage at the best price.  The service is excellent and always responsive. I highly recommend Farrallone for Homeowners, auto and business insurance.
–Al Dugan – Homeowner